Dealing with GPs 1

GPs are often termed the “primary health carers,” the “gateway” to the whole health system. They are portrayed as super human beings who know everything and everybody.

The Royal Australian College of General Practitioners has recently commenced an aggressive TV campaign and appears to have a new website both obviously aiming at trying to reinforce this impression of them.

We have just sent them a message saying:-

COPY Screen Shot 2016-01-19 at 12.24.56 pm copy

In many years of working in the area of trying to locate the best doctors and avoid the not so good ones we’ve never come across one of the professional organisations like the RACGP that has shown the slightest interest in or concern for the welfare of any of the patients of their members.

Will the RACGP be any different?

We’ll let you know if we hear from them.

Posted in Dealing with GPs | Leave a comment

Doctors & emails 3

To us the fact that doctors, (and many other professional people and others, of course,) are prepared to answer emails, indicates three extremely important things about them.

Firstly, that they are prepared to be answerable for what they do and say. To us, those who are not prepared to answer reasonable emails may as well have a sign up somewhere in big red letters saying, “I will not be held responsible for anything that I do and say.”

Secondly, that they are into communication. Some doctors are not into communication even when you’re sitting right in front of the them.

Thirdly, that they are prepared to allocate resources of their time and/or that of other competent people to responding to reasonable emails – they are not too busy to do this.

You may not attach the importance to this that we do, but we have been working for nearly eight years in the field of finding good doctors and avoiding those who are not so good and what has ALWAYS attracted us initially to the very limited number of doctors we’ve found who we feel to be excellent, has been the quality of their responses to our first one or two emails, which has lead us to consult them, which has lead on to us using them quite a lot.

Conversely, in the instances where we happened to have dealt with doctors who turned out to be not so good, we have ALWAYS found out afterwards that they didn’t answer emails.

These days, before we even consider consulting a doctor, we send them an email about something or other, and if we don’t get a reasonably good response we keep looking.

Posted in Doctors and emails | Leave a comment

Eastern Heart Clinic – a Cardiology practice

Our aim with this blog is to help ourselves, our families, our loved ones and our readers, to surround themselves with the best experts and the best information in the fields of health and well-being.

We recently sent an email on behalf of one of our readers to Dr Cranney of this practice and we feel strongly that the reply that came back wouldn’t convince anyone that he was one of these experts, nor, in fact, were any of the other doctors in this practice.

But don’t take our word for it. If you’re considering consulting and/or using him, try emailing him yourself – you may get on better than we did. We’d appreciate hearing from you as to what happened.

Posted in Cardiology Practices | Leave a comment

Managing your health and well-being 1

According to a number of articles in the media, a Mr Raffaele Di Paolo operated as a specialist gynaecologist in Melbourne for more than 10 years even though he wasn’t registered to practice medicine in Australia!!!! Unbelievable, don’t you think? Now, amidst reports that he got up to all sorts of scary things, he’s facing 28 charges of rape and other sexual offences.

What’s the moral of this story? If you are thinking of using a doctor at least do a search on AHPRA’s Register of Practitioners.

A lot of the time you will find an entry for him or her reasonably easily, but if you can’t find one, don’t bother taking it up with AHPRA – as we keep writing, they are completely hopeless, take it up with the doctor. Send them an email, asking for an explanation, and if you don’t get one, DON’T UNDER ANY CIRCUMSTANCES USE THEM.

So many doctors are not worth bothering with, and any who won’t provide you with an explanation in these circumstances are certainly amongst them.

Clearly, the women who consulted Mr Di Paolo weren’t aware that they should do this – it’s such a simple thing to do – and many of them suffered accordingly.

Posted in Managing your health and well-being | Comments Off on Managing your health and well-being 1

The regulation of the Australian Medical Profession 3

Some people and organisations do everything they can to stop you having an ordinary email address – ordinary email addresses make it far too easy for you to send them letters by email and to attempt to correspond with them generally.

One of the problems they’ve got, of course, is that, after you’ve filled in all their forms designed to make it as difficult as they can make it for you to send them anything, if they are to respond to you at all, other than by “snail mail” or fax,they have to do it by ordinary email address – so you end up with an ordinary email address for them.

So what do really sleazy organisations like AHPRA do to overcome this? When you’ve ended up with an ordinary email address for them, in this case, “donotreply@ahpra.gov.au,” they tell you, ”Please do not respond to this email as the account is not monitored.”

In other words, what you’ve got to do is start all over again using their forms designed to make it as difficult as they can make it for you to send them anything!

What more can we say about AHPRA and Martin Fletcher, it’s CEO since 2009, who comes over as despicable. Mr Fletcher is the bloke who, according to this Age article, said there were “gaps in the health system” in that not enough complaints about doctors were being sent to him.

“If we are not told about concerns, we are not able to do our job,” he is reported to have added, no doubt wringing his hands as he said it.

In the same article it’s mentioned that Fletcher’s investigations into the doctor, the story of whom had lead to this article being written, had taken well over 2 years!!! And that by the time any conclusions had been reached, after well over 2 years, the doctor concerned had retired!!!

You don’t know whether to laugh or cry!

We’d send Mr Fletcher a copy of this post to let him tell his side of the story, if it wasn’t so difficult!

Posted in The regulation of the Australian Medical Profession | Comments Off on The regulation of the Australian Medical Profession 3

The regulation of the Australian Medical Profession 2

If you’d done as much work on the the NSW Health Care Complaints Commission as we have over the years, you’d be aware that the 8 Jan 2016 media release issued by the Commission, mentioned in our 8 Jan 2016 post, is one of the very few in which it’s reported that a NSW doctor has been found to have not done a very good job and has been officially reprimanded.

How would they have gone in 2015 for instance?

Our guess is that they would have received over 1,200 complaints about NSW doctors and that there would have been about 8 like this – not counting a few more in which a doctor had been found to be prescribing drugs to “druggies” or to have been involved in an inappropriate relationship!!! About 8, finding that a doctor hadn’t done a very good job – in a whole year!! in response to over 1,200 complaints!!

Perhaps one of our readers could put together the precise 2015 figures for our information and that of our readers. It’s not that hard, we’ve done it in the past – but it’s not high on our list of priorities any more because nothing’s going to change.

It’s just not possible to get into any meaningful debate on some of these matters, with anyone who cares.

If we wrote to Ms Skinner, the NSW Minister for Health, she’d say, “Oh they’re doing a pretty good job” – that’s if she responded at all.

And if we wrote to the new Health Care Complaints Commissioner – almost certainly she wouldn’t respond.

Posted in The regulation of the Australian Medical Profession | Comments Off on The regulation of the Australian Medical Profession 2

Dr Peter Lewis GP

Those considering consulting and or using Dr Lewis, should perhaps consider the fact that according to this Media Release issued by the NSW Health Care Complaints Commission on 8 Jan 2016, he’s been officially reprimanded by the NSW Medical Professional Standards Committee for the way he treated one of his patients over an extended period – from 2008 to 2011.

Readers can use this page to access 26 pages of additional information, if they wish.

Posted in GPs | Comments Off on Dr Peter Lewis GP

A changing world 3

Many years ago, someone told us, “If you want to know what someone’s like, get them to write something down, or get them to take part in a group discussion.”

Nothing’s changed about that – it’s always been so.

But what has changed, and changed quite incredibly, is that, with the advances in communication that have taken place in the last 25 years, anyone can invite anyone who’s got an email address, even if they’re on the other side of the world, to write something down, and if they do write something down, what they’ve written down can be made readily be made available to anyone in the whole wide world.

And it’s so easy to invite anyone who’s got an email address to take part in a group discussion, a debate, on anything, and for their contributions to that discussion or debate to be readily made available to anyone in the whole wide world.

In other words, it’s a thousand times easier for many more people to know what people, (and organisations,) are like.

It’s then, of course, up to those people to decide what to do about what they’ve learnt.

We are just seeing the beginnings of how this is going to change the world completely in all sorts of areas. One of the areas, out of hundreds, that interests us, is the area of politics.

We have discussed the MP Geoff Lee in this post. This is a bloke who bombards people in his electorate with photos of himself and sends best wishes cards to those having significant birthdays, but who, as we’ve learnt, seems to have not the slightest interest in or concern about matters of substance, in that the many letters we’ve emailed him about matters of substance seem to have gone straight into the trash. How long is it going to be viable for Members of Parliament to be like this?

We sent letters by email to Ken Wyatt, the Assistant Minister for Health in the Federal Government, on the 27 Sep 2015 and the 28 Oct 2015, asking for his help on the simplest of matters. And all we’ve ever got back were automated responses telling us he gets SO many emails, and how, of course, he gives preference to responding to emails form people in his own electorate – nothing more! And this bloke is an Assistant Minister for Health!

And we’ve written extensively about Jillian Skinner in this post – who appears to have blatantly failed to keep a promise she made, and who makes a fool of herself in the way she responds, or doesn’t respond, to letters about it. How long will it be before people will be saying, “We don’t want Governments who have Ministers for Health like this.”

Posted in A changing world | Comments Off on A changing world 3

The regulation of the Australian Medical Profession 1

There are a number of entities, Commonwealth and State, that are supposed to be regulating the Australian Medical Profession – AHPRA, the NSW Health Care Complaints Commission and so on, but almost every day we’re coming across conduct in doctors that makes us think, “There is absolutely no way this doctor would conduct himself or herself in this way if they didn’t think/know they would get away with it, that if any one made a complaint about it to any of the regulatory authorities, that the doctor would end up being able to laugh in their face.”

Over the years we have done a lot of work on the the NSW Health Care Complaints Commission, (never getting anywhere, of course,) and this is how we believe 2015 would have been with them.

They would have received over 1,200 complaints about NSW doctors. And how many complaints would have lead to a media release in which it was agreed that the doctor hadn’t done a very good job? Our guess, (not counting a few more in which the doctor had been prescribing drugs to “druggies” or being involved in inappropriate relationships) – about 8!!! About 8 – in a whole year, in response to over 1,200 complaints!

Perhaps one of our readers could put together the precise figures on this, for our information and that of our readers. It’s not that hard, we’ve done it in past years – but nothing’s going to change.

It’s just not possible to get into any meaningful debate on some of these matters, with anyone who cares.

If we wrote to Ms Skinner, the NSW Minister for Health, she’d say, “Oh they’re doing a pretty good job” – that’s if she responded at all.

And if we wrote to the new Health Care Complaints Commissioner – she almost certainly wouldn’t respond.

Posted in The regulation of the Australian Medical Profession | Comments Off on The regulation of the Australian Medical Profession 1

Geoff Lee State MP

We’ve just sent Mr Lee a letter including this:-

COPY Screen Shot 2016-01-05 at 1.15.25 pm copy 2

 

 

 

This is the bloke that sends his constituents extravagantly expensive brochures every month including never less than about 15 pictures of himself in photo opportunities, and extravagantly expensive cards on their birthdays, but who seems uninterested in and ignorant about matters of substance.

From past experience, we’d be prepared to bet quite a lot of money that he won’t even acknowledge this letter, let alone provide a response.

If he does provide a response we’ll be only too happy to publish it in full.

Posted in Members of Parliament - State | Comments Off on Geoff Lee State MP