If you want to know what a person or organisation is like, in particular what they are like to deal with, send them an email – you’ll know in no time.
You may know a great deal about what they’re like even before you’ve sent them an email – by the email set-up they have.
Mike Baird’s set-up is typical of so many. While spruiking that he’s committed to “establishing an open and accessible government,” he’s using every trick in the book to make it difficult to send him emails.
Others make it easy by having ordinary email addresses – but then they never answer your emails, or send you answers of a lower standard than you would expect from high school children. (Jillian Skinner, the NSW Minister for Health comes to mind as an example of this.)
Martin Fletcher, who’s been the CEO of AHPRA since 2009, does both – uses every trick in the book to make it difficult to send him and his organisation emails, but if you take the time and trouble to do it, you get completely and utterly useless replies.
We’d love to discuss these matters with Mr Fletcher, but that’s unlikely to happen – why would he bother when he’s on a generous salary package now, and, if precedent is to be followed, he will get an award from the Queen for his “service to medical administration through contributions to the regulation of professional and practice standards” when he retires, and will be on a generous pension for life.
With organisations like AHPRA, because they’re monopolies set up by governments, we, the public, can’t go elsewhere. And governments are like the Martin Fletchers of this world – they just don’t care. Just in case we’re wrong on this, perhaps we’ll send copies of this post to Malcolm Turnbull and Bill Shorten, and see how we get on.
We won’t bother this time with Martin Fletcher – he makes it so difficult to send him emails, and when we’ve bothered before, we’ve found his replies unbelievably stupid.
The bright side to all this is that the internet enables us to locate and deal with people and organisations who are incredibly helpful.